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Full Schedule
All Days
Sun, Apr 12
Mon, Apr 13
Tue, Apr 14
Full Schedule
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Sunday, April 12, 2026
10:00 AM - 6:00 PM
East Coast USA Time
Registration Open
10:00 AM - 5:15 PM
East Coast USA Time
Registration Open
12:30 PM - 3:30 PM
East Coast USA Time
Operations Executive Forum
12:30 PM - 3:30 PM
East Coast USA Time
Operations Executive Forum
Speaker:
Michael A. O'Connell, MHA, FACHE, FACMPE (he/him/his)
– Wiederhold & Associates
12:30 PM - 3:30 PM
East Coast USA Time
WS1: Optimizing Patient Access - From Foundations to Strategic Innovation
12:30 PM - 3:30 PM
East Coast USA Time
WS1: Optimizing Patient Access - From Foundations to Strategic Innovation
Speaker:
Shawntea Gordon, MBA, FACMPE (she/her/hers)
– Atlas & Perpetua Healthcare
Speaker:
Steve McMillen, MHA
– ECG Management Consultants
Speaker:
Sarah C. Kier, MBA (she/her/hers)
– ECG Management Consultants
3:45 PM - 5:00 PM
East Coast USA Time
MS1: Do Different Things Differently: Breakthrough Ideas for Better Results
3:45 PM - 5:00 PM
East Coast USA Time
MS1: Do Different Things Differently: Breakthrough Ideas for Better Results
Keynote Speaker:
Tucker Bryant
5:00 PM - 6:30 PM
East Coast USA Time
Solution Center Open and Social Hour
5:00 PM - 6:30 PM
East Coast USA Time
Solution Center Open and Social Hour
Monday, April 13, 2026
7:00 AM - 6:00 PM
East Coast USA Time
Registration open
7:00 AM - 4:00 PM
East Coast USA Time
Registration open
7:30 AM - 8:00 AM
East Coast USA Time
Continental Breakfast
7:30 AM - 8:00 AM
East Coast USA Time
Continental Breakfast
8:01 AM - 9:00 AM
East Coast USA Time
CON101: Redesigning Primary Care Operations for Measurable Growth
8:00 AM - 9:00 AM
East Coast USA Time
CON101: Redesigning Primary Care Operations for Measurable Growth
Speaker:
Richard J. Perrotti, Jr., CMPE (he/him/his)
– York Hospital
8:02 AM - 9:00 AM
East Coast USA Time
CON102: Beyond RVUs: A Recipe for Hybrid Compensation Model Success
8:00 AM - 9:00 AM
East Coast USA Time
CON102: Beyond RVUs: A Recipe for Hybrid Compensation Model Success
Speaker:
Jessica A. Minesinger, CMOM, CMPE, FACMPE, BBCC (she/her/hers)
– Surgical Compensation & Consulting - MGMA Consulting
8:03 AM - 9:00 AM
East Coast USA Time
CON103: The 7 Levers of Efficiency: A Blueprint for Sustainable Growth in Ambulatory Practices
8:00 AM - 9:00 AM
East Coast USA Time
CON103: The 7 Levers of Efficiency: A Blueprint for Sustainable Growth in Ambulatory Practices
Speaker:
Sri Velamoor
– NextGen Healthcare
Sponsored By
9:00 AM - 9:45 AM
East Coast USA Time
Refreshments in the Solution Center
9:00 AM - 9:45 AM
East Coast USA Time
Refreshments in the Solution Center
9:00 AM - 4:00 PM
East Coast USA Time
Solution Center Open
9:00 AM - 4:00 PM
East Coast USA Time
Solution Center Open
9:45 AM - 10:45 AM
East Coast USA Time
CON201: Unlocking the Power of Real-Time Data
9:45 AM - 10:45 AM
East Coast USA Time
CON201: Unlocking the Power of Real-Time Data
Speaker:
Brian Mitchell, SMB-A
– OSU Physicians / OSU Wexner Medical Center
Speaker:
Pam Gray, BSBA, MSA
– OSU Physicians
9:45 AM - 10:45 AM
East Coast USA Time
CON202: A Rolling Stone Gathers No Moss: Best Practices for Advanced Practice Provider Retention
9:45 AM - 10:45 AM
East Coast USA Time
CON202: A Rolling Stone Gathers No Moss: Best Practices for Advanced Practice Provider Retention
Speaker:
Elizabeth D. Deck, DNP, FNP-BC, BC-ADM, CDCES (she/her/hers)
– Riverside Medical Group
9:45 AM - 10:45 AM
East Coast USA Time
CON203: The Modern Visibility Vortex: AI Search and Transparency Strategies for Medical Groups
9:45 AM - 10:45 AM
East Coast USA Time
CON203: The Modern Visibility Vortex: AI Search and Transparency Strategies for Medical Groups
Speaker:
Brittany Young (she/her/hers)
– rater8
Sponsored By
10:45 AM - 11:00 AM
East Coast USA Time
Passing Break
10:45 AM - 11:00 AM
East Coast USA Time
Passing Break
11:00 AM - 12:00 PM
East Coast USA Time
CON301: First Impressions, Lasting Impact: Optimizing Front-End Operations in Multispecialty Clinics
11:00 AM - 12:00 PM
East Coast USA Time
CON301: First Impressions, Lasting Impact: Optimizing Front-End Operations in Multispecialty Clinics
Speaker:
Nykol T. Jefferson, BS, MHA, MBA, PPMC (she/her/hers)
– University of Colorado-School of Medicine
11:00 AM - 12:00 PM
East Coast USA Time
CON302: AI and Robotic Process Automation (RPA) for Medical Practices
11:00 AM - 12:00 PM
East Coast USA Time
CON302: AI and Robotic Process Automation (RPA) for Medical Practices
Speaker:
Nate Moore, CPA, MBA. FACMPE
– Moore Solutions, Inc.
11:00 AM - 12:00 PM
East Coast USA Time
CON303: The Virtual Front Desk Revolution: Leveraging Outsourced Call Centers and Technology for Practice Success - Panel
11:00 AM - 12:00 PM
East Coast USA Time
CON303: The Virtual Front Desk Revolution: Leveraging Outsourced Call Centers and Technology for Practice Success - Panel
Speaker:
Xavier de Gracia, MBA
– Prosper AI
Sponsored By
12:00 PM - 1:15 PM
East Coast USA Time
Lunch in the Solution Center
12:00 PM - 1:15 PM
East Coast USA Time
Lunch in the Solution Center
1:15 PM - 2:15 PM
East Coast USA Time
CON401: Smart Strategies to Reduce Costs in Your Medical Practice
1:15 PM - 2:15 PM
East Coast USA Time
CON401: Smart Strategies to Reduce Costs in Your Medical Practice
Speaker:
Shawntea Gordon, MBA, FACMPE (she/her/hers)
– Atlas & Perpetua Healthcare
1:15 PM - 2:15 PM
East Coast USA Time
CON402: From Chaos to Coverage: Managing Physician Transitions for Long-Term Team-Building
1:15 PM - 2:15 PM
East Coast USA Time
CON402: From Chaos to Coverage: Managing Physician Transitions for Long-Term Team-Building
Speaker:
Olivia Georgia
– Jackson Physician Search
Speaker:
Amy Otto
– LocumTenens.com
2:15 PM - 2:30 PM
East Coast USA Time
Passing Break
2:15 PM - 2:30 PM
East Coast USA Time
Passing Break
2:30 PM - 3:30 PM
East Coast USA Time
CON501: Measuring What Matters: Driving Physician Enterprise Success Through Data-Driven Insights
2:30 PM - 3:30 PM
East Coast USA Time
CON501: Measuring What Matters: Driving Physician Enterprise Success Through Data-Driven Insights
Speaker:
Marlena Kokell, MBA
– Plante Moran
Speaker:
Tammy Schaeffer, BSN, RN, JD (she/her/hers)
– Plante Moran
Speaker:
Pooja Chinnakotla, MHA
– Plante Moran
2:30 PM - 3:30 PM
East Coast USA Time
CON502: Emerging Leaders Roundtable
2:30 PM - 3:30 PM
East Coast USA Time
CON502: Emerging Leaders Roundtable
Speaker:
Michael A. O'Connell, MHA, FACHE, FACMPE (he/him/his)
– Wiederhold & Associates
2:30 PM - 3:30 PM
East Coast USA Time
CON503: The Hidden Revenue in Your Workflows: How Care Management Turns Everyday Work into Financial Sustainability
2:30 PM - 3:30 PM
East Coast USA Time
CON503: The Hidden Revenue in Your Workflows: How Care Management Turns Everyday Work into Financial Sustainability
Speaker:
Jennifer Huneycutt, CPA, FACMPE
– Metrolina Nephrology Associates, PA
Speaker:
Jan Fincher (she/her/hers)
– Metrolina Nephrology Associates, PA
Sponsored By
3:30 PM - 4:00 PM
East Coast USA Time
Refreshments in the Solution Center
3:30 PM - 4:00 PM
East Coast USA Time
Refreshments in the Solution Center
4:00 PM - 5:00 PM
East Coast USA Time
CON601: Giant Killer: Confronting Internal Barriers to Practice Growth
4:00 PM - 5:00 PM
East Coast USA Time
CON601: Giant Killer: Confronting Internal Barriers to Practice Growth
Speaker:
Leslie Barnes-Berry, BS, MHA
– Mt. Graham Regional Medical Center
4:00 PM - 5:00 PM
East Coast USA Time
CON602: The AI Advantage: Turning Administrative Burden Into Growth Opportunities
4:00 PM - 5:00 PM
East Coast USA Time
CON602: The AI Advantage: Turning Administrative Burden Into Growth Opportunities
Speaker:
Pete Shalek
– Valerie Health
Sponsored By
Valerie Health
Tuesday, April 14, 2026
7:30 AM - 8:00 AM
East Coast USA Time
Continental Breakfast
7:30 AM - 8:30 AM
East Coast USA Time
Continental Breakfast
7:30 AM - 9:30 AM
East Coast USA Time
Registration Open
7:30 AM - 9:30 AM
East Coast USA Time
Registration Open
8:30 AM - 9:30 AM
East Coast USA Time
MS2: The Power of TEAM - Achieving Next Level Performance
8:30 AM - 9:30 AM
East Coast USA Time
MS2: The Power of TEAM - Achieving Next Level Performance
Speaker:
Merikay Hunt, M.S.
– COACH MKay Companies, LLC
9:00 AM - 9:45 AM
East Coast USA Time
Refreshment Break
9:30 AM - 9:45 AM
East Coast USA Time
Refreshment Break
9:45 AM - 10:45 AM
East Coast USA Time
CON701: Building Smarter Health Systems: Driving Operational Efficiency, Coordinated Access, and Sustainable Growth
9:45 AM - 10:45 AM
East Coast USA Time
CON701: Building Smarter Health Systems: Driving Operational Efficiency, Coordinated Access, and Sustainable Growth
Speaker:
Jason Raidbard, FACMPE
– University of Chicago
Speaker:
Ishani Patel, MS, FACHE (she/her/hers)
– University of Chicago Medicine
Speaker:
Rizan Mohsin
– University of Chicago Medicine
Speaker:
Karen Bowman, FACMPE, CPC, CPMA, CPCO
– Gastrointestinal Associates of Cleveland, P.C.
9:45 AM - 10:45 AM
East Coast USA Time
CON702: Beyond the Exam Room: Operational Strategies for Addressing Social Determinants of Health in Physician Practices
9:45 AM - 10:45 AM
East Coast USA Time
CON702: Beyond the Exam Room: Operational Strategies for Addressing Social Determinants of Health in Physician Practices
Speaker:
Areis A. Lurry, DHA, MHA, MSW, MBA
– University of Tennessee, Knoxville
10:45 AM - 11:00 AM
East Coast USA Time
Passing Break
10:45 AM - 11:00 AM
East Coast USA Time
Passing Break
11:00 AM - 12:00 PM
East Coast USA Time
CON801: What to Do When It’s Not Working: Strategies for Dysfunctional Teams and Groups
11:00 AM - 12:00 PM
East Coast USA Time
CON801: What to Do When It’s Not Working: Strategies for Dysfunctional Teams and Groups
Speaker:
Christopher J. Russo, MD MBA CPE FAAP (he/him/his)
– WellSpan Health
Speaker:
Justin Boer, MD
– WellSpan Health
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